Software / Remote collection

CompleteDiscovery

Collect supported devices remotely without asking every custodian to become a forensic examiner.

Bagged hard drive beside a forensic write blocker.

The product

What CompleteDiscovery does

Remote collection has to be understandable for the custodian and detailed enough for the examiner. CompleteDiscovery uses a guided collection utility so an authorized custodian can connect a supported device, follow device-specific instructions and allow the software to handle the collection and transfer workflow.

Collected data is delivered to a secure GDF cloud dashboard for authorized search, culling and export. The collection can be scoped as a fuller acquisition or targeted to supported data such as messages, chats and images. Activity is logged, and collected material is packaged with hashes and chain-of-custody detail.

  • Phones and tablets

    Guided remote workflows for supported iPhone, iPad, Android phone and Android tablet collections.

  • Computers and servers

    Remote collection from supported computers and server sources when the environment and authorization permit it.

  • Custodian guidance

    Device-specific setup instructions reduce the number of technical decisions placed on the person holding the device.

  • Fuller or targeted scope

    Configure the collection around the matter, including supported message, chat, image and related data types.

  • Secure cloud review

    Send collected data to an authorized GDF dashboard for search, culling and export.

  • Collection record

    Log collection activity and package acquired data with hash values and chain-of-custody documentation.

Methodology

Typical workflow

  1. Prepare

    Confirm authorization, supported devices, target data, collection depth and the custodian communication plan.

  2. Guide

    Provide the custodian with the collection utility and instructions for the device and computer being used.

  3. Acquire

    Run the configured collection and transfer the resulting data to the authorized secure workspace.

  4. Review

    Search, cull, export and reconcile the collected data with the activity and chain-of-custody record.

Operating note

Compatibility and limits

Collection depth varies by device model, operating system, encryption state, permissions and available acquisition method. The supported workflow and its limits are documented before the custodian begins.

Talk with an examiner

Discuss the matter and the next step.

Call to discuss timing, scope and the safest way to share information. Do not send evidence or credentials by email.

24/7 hotline: 1-800-868-8189

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