Software / Case operations
Bitstream SuperHighway
Run case operations, client communication and large evidence transfers from one working environment.
The product
What Bitstream SuperHighway does
A forensics, eDiscovery or cybersecurity practice has to manage cases, clients, evidence, deadlines, storage, billing handoffs and large deliveries at the same time. When those functions sit in separate systems, the team spends too much effort reconciling the record.
Bitstream SuperHighway combines case management, large-capacity evidence storage, CRM functions, a client dashboard and secure upload and download workflows. It is designed to connect operational and accounting work while moving large data sets through parallel transfer, compression and security controls.
Case management
Organize matters, tasks, status, contacts, evidence and delivery activity in one case record.
Evidence storage
Manage large technical data sets and the permissions required for staff and client access.
CRM and client dashboard
Support marketing and intake records while giving authorized clients a current view of their matters and exchanges.
Secure exchange
Provide controlled upload and download facilities for reports, evidence sets and other large deliveries.
Accounting connections
Connect operational records with supported accounting packages such as QuickBooks and FreshBooks.
Parallel data transfer
Move large files through segmented transfer, compression and security controls designed for high-volume evidence work.
Methodology
Typical workflow
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Open
Create the matter, client access, scope, contacts and operational record.
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Work
Track tasks, evidence, communication, storage and delivery as the engagement progresses.
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Exchange
Upload and download large data sets through the authorized client and staff workflows.
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Close
Reconcile matter activity, client delivery, storage status and the records needed for billing or retention.
Operating note
Compatibility and limits
Storage architecture, transfer performance, supported accounting connections and client workflows depend on the selected deployment and configuration.
Related software
Related GDF software
Talk with an examiner
Discuss the matter and the next step.
Call to discuss timing, scope and the safest way to share information. Do not send evidence or credentials by email.
24/7 hotline: 1-800-868-8189